Privacy policy

Last updated: August 1, 2026

AESHYO Cosmetics (“AESHYO”, “we”, “us”, or “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). AESHYO is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person.

Depending on how you interact with the Services, we may collect or process:

  • Contact and order details, including your name, email address, billing address, shipping address, order details, and communications with us.

  • Payment-related information, including payment confirmation, transaction details, and the payment method used at checkout.

  • Shopify Customer Account / Shop account information, where you create or use an account through Shopify.

  • Review information, including review content and the name submitted with a review.

  • Device and usage information, including your IP address, browser and device information, pages viewed, interactions with the Services, referring URLs, and information collected through cookies, pixels, and similar technologies.

Personal Information Sources

We may collect personal information:

  • Directly from you, for example when you place an order, use Shopify Customer Accounts / Shop, contact us, subscribe to our newsletter, or submit a review.

  • Automatically through the Services, including through your device, cookies, pixels, and similar technologies.

  • From service providers, where they process personal information to operate or support the Services.

  • From advertising and analytics partners, where permitted through their technologies on the Services.

How We Use Your Personal Information

We may use personal information to:

  • operate and improve the Services;

  • process payments, fulfil orders, arrange shipping, and provide tracking information;

  • respond to customer enquiries, return requests, cancellation requests, and privacy requests;

  • send newsletter communications through Shopify Email and Klaviyo;

  • collect and publish product reviews through Yotpo;

  • analyze Site performance and measure advertising;

  • deliver advertising and marketing communications by email and online advertising; and

  • comply with applicable law or respond to valid legal processes.

AESHYO does not send marketing SMS messages or collect phone numbers for marketing purposes.

How We Disclose Personal Information

We may disclose personal information to service providers and third parties that help us operate the Services.

This includes:

  • Shopify, including Shopify Customer Accounts / Shop, to operate the storefront and checkout;

  • payment providers available at checkout, including Shop Pay, PayPal, Visa, Mastercard, American Express, UnionPay, Apple Pay, Google Pay, and USDC;

  • Shopify Email and Klaviyo for newsletter communications;

  • Yotpo to collect and display product reviews;

  • NTG Distribution LLC in Texas, USA, to fulfil orders. We share the name and shipping address necessary for delivery;

  • USPS Ground Service to ship orders and provide tracking; and

  • Meta Pixel, Google Analytics, Google Ads, TikTok Pixel, Pinterest Pixel, and Hotjar Analytics for analytics, advertising, and measurement.

These advertising and analytics services may collect information about activity on the Services through cookies, pixels, and similar technologies.

We do not independently sell customer data to third parties.

Product Reviews

We use Yotpo to collect and display product reviews. If a review is published on the Services, only the reviewer’s first name and the first letter of their last name are displayed publicly.

Relationship with Shopify

The Services are hosted by Shopify. Shopify processes personal information to operate and support the Services, including the storefront, checkout, and Shopify Customer Accounts / Shop.

To learn more about how Shopify handles personal information, please review the Shopify Consumer Privacy Policy.

Cookies and Similar Technologies

The Services use cookies, pixels, and similar technologies for functionality, analytics, advertising, and measurement.

You may manage certain cookies through your browser settings. Depending on the service, you may also be able to manage advertising preferences directly through that service.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow a link to a third-party site, you should review that third party’s privacy policy and terms. We are not responsible for the privacy or security practices of third-party websites or services.

Children’s Data

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided us with personal information, please contact us at hi@aeshyo.com.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of personal information.

To make a privacy request, contact us at hi@aeshyo.com.

You may also unsubscribe from newsletter communications by contacting us at hi@aeshyo.com.

International Processing

Your personal information may be processed by our service providers in countries other than the country where you live, including the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the “Last updated” date.

Contact

For questions about this Privacy Policy or our privacy practices, or to exercise your privacy rights, contact:

AESHYO Cosmetics
8041 Zurich, Switzerland
hi@aeshyo.com